These terms and conditions (the "Terms") govern your access to and use of the website www.whotocall.ca owned and operated by Who To Call Inc. (“Website”). By accessing or using the Website, you are agreeing to these Terms and concluding a legally binding contract with Who To Call Inc., an Alberta corporation headquartered in Calgary, Alberta ("WTC"). Do not access or use the Website if you are unwilling or unable to be bound by the Terms.
We may modify the Terms from time to time. The most current version of these Terms will be located here. You understand and agree that your access to or use of the Website is governed by the Terms effective at the time of your access to or use of the Website. We will indicate at the top of this page the date that revisions were last made. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Website after the effective date of modifications to the Terms indicates your acceptance of the modifications.
This Agreement, among other things, describes your access and use of the Website and related services offered by WTC on or through the Website, including various terms, conditions and restrictions regarding the foregoing as well as your responsibilities and obligations with respect to any such access and use. This Agreement also limits our liability, limits your remedies against us and disclaims various representations, warranties and assumptions that may ordinarily apply to your access and use of the Website. Please read this Agreement carefully before agreeing to be bound by its various provisions. It is a condition of registration as a member and a condition of your use of the Website that you agree and be bound by this Agreement. By accessing, browsing and/or using this Website, you are signifying your consent to be bound by this Agreement. If you do not agree to be bound by this Agreement, exit the Website.
The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with WTC’s prior written consent, but may be assigned or transferred by us without restriction.
"You" and "your" refer to you, as a user of the Website. A "user" is someone who accesses, browses, crawls, scrapes, or in any way uses the Website. "We," "us," and "our" refer to WTC.
"Content" means text, images, photos, audio, video, location data, and all other forms of data or communication, including Content that you submit or transmit to, through, or in connection with the Website, such as ratings, reviews, compliments, invitations, check-ins, messages, and information that you publicly display or displayed using the Website, and includes Content that users submit or transmit to, through, or in connection with the Website. WTC Content means Content that we create and make available in connection with the Website. "Third Party Content" means Content that originates from parties other than WTC or its users, which is made available in connection with the Website.
To access or use the Website, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Website if you are a competitor of ours or if we have previously banned you from the Website or closed your account.
We grant you permission to use the Website subject to the restrictions in these Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Opinions expressed on this Website are those of the users, and not that of WTC. WTC accepts no responsibility for the user Content posted on this Website.
You must create an account and provide certain information about yourself in order to use some of the features that are offered through the Website. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any reason or no reason.
Your account is for your personal, non-commercial use only. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. If you use a pseudonym, take care to note that others may still be able to identify you. You irrevocably confirm that you understand this and that you agree to hold WTC harmless for any harm or loss caused indirectly or directly from the same.
You alone are responsible for your Content, and once published, it cannot always be withdrawn. You assume all risks associated with your Content, including without limitation anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in your Content that makes you personally identifiable, or any Content that is defamatory, harms reputation or is unlawful or actionable, or subjects you to disdain or ridicule. You represent that you own, or have the necessary permissions to use and authorize the use of your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by WTC.
You may expose yourself to liability if, for example, your Content contains material that is false, unlawfully misleading, harms reputation or is defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; unlawfully interferes with economic relations or exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.
In posting any reviews or information on this Website you are granting WTC a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, distribute, and publish your Content for any purpose and in all media, whether currently in existence or hereafter discovered. In addition, we have the right to use and display the name or other identifier that you submit in connection with any Content.
You irrevocably acknowledge and agree that WTC has the right to remove any Content at any time for any reason or no reason, in its pure discretion, without notice to you, and without any liability to you whatsoever.
WTC may use your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, and distributing it, and allowing others to do the same in connection with their own websites and media platforms. Please note that you also irrevocably grant the users of the Website the right to access your Content in connection with their use of the Website. Finally, you irrevocably waive, and cause to be waived, against WTC and its users any claims and assertions of moral rights or attribution with respect to your Content. By "use" we mean use, copy, publicly display, reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare derivative works from your Content.
WTC and its licensees may publicly display advertisements and other information adjacent to or included with your Content, without notice to you and without your approval. You are not entitled to any compensation for such advertisements.
Among other things, WTC is established for the purposes of assisting consumers and other businesses in making informed decisions in hiring contractors and others who provide home services or related services, by providing a Website where consumers can post reviews and ratings of the same. All products and services offered by WTC in association with the Website are referred to as the “Service” or “Services.”
You agree that all Content posted or displayed by you is true, accurate, current and complete and within your personal experience. You understand that you are solely responsible for ensuring that the Content you post or display on the Website complies with all applicable laws and this Agreement, regardless of whether such Content is public or private in nature.
You understand and agree that you are personally liable for anything you communicate or display on the Website, including without limitation, communication of defamatory, libellous, discriminatory, misleading, inaccurate, obscene, offensive, false, fraudulent, inappropriate, profane, threatening, harassing, abusive, illegal and/or unlawful information or the unauthorized communication of confidential or proprietary information (collectively, “Prohibited Content”).
You shall not post any Prohibited Content on the Website or use the Website or any Service to post, publish, republish, broadcast, distribute or otherwise communicate any Prohibited Content. Without limitation to the foregoing, when posting Content you shall use your best efforts to ensure such Content is truthful, accurate and complete and otherwise complies with the requirements of this Agreement.
You acknowledge and understand that any review, feedback, testimonial, comment or other similar Content that you may post or submit relating to any contractor or supplier may be subject to authentication and verification without notice to you. You agree to provide any information or documentation relating to your Content to WTC on request.
You understand and agree that you are personally responsible for complying with any applicable laws and respecting (and not infringing) any third party rights, including, without limitation any personality rights, privacy rights, proprietary rights and trade secrets. Without any limitation to the generality of the foregoing, you shall not post any confidential information nor any information or other materials protected by copyright without the written permission of the copyright owner.
By posting any Content, you represent and warrant that: (i) such material is in your lawful possession and can be disclosed, published, republished and communicated without restriction; (ii) to the best of your knowledge, the information contained in such Content is accurate in all material respects; and (iii) you own the copyright with respect to such Content or that you have received the written permission to post such materials on this Website from the copyright owner, and the author has waived its moral rights thereto. In addition, you grant (or you hereby confirm that the owner of copyright grants) WTC and users of this Website the non-exclusive, perpetual, royalty free, transferable, irrevocable and fully sublicensable right and license to display, copy, publish, republish, distribute, transmit, print and use such Content and any information, idea or invention encompassed therein or extractible therefrom, and you irrevocably confirm that the author of the content waives any moral rights thereto.
You irrevocably represent and warrant that you have read and agree to comply with our Review Guidelines
You agree not to, and will not assist, encourage, or enable others to:
You further agree that you will not, and will not assist, encourage, or enable others to:
The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing 30 days' prior written notice to us, together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.
In posting or displaying any Content on this Website you are granting WTC a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, distribute, and publish any such reviews, information or postings. You irrevocably waive any moral rights that you may have in the Content. In addition, you grant to WTC the right to use or display your name or other identifier that you submit in connection with any Content.
WTC is not responsible and accepts no liability whatsoever for any Content posted or any loss or damages arising therefrom.
As an interactive website, WTC has no obligation to monitor, screen, edit or remove any content posted; however, we reserve our right to do so at any time, in our sole discretion, for any reason or no reason, without notice to you.
THE INFORMATION, PRODUCTS AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS. WE DO NOT GUARANTEE, RECOMMEND OR ENDORSE THE ACCURACY OR SUITABILITY OF ANY CONTENT: ALL OF WHICH ARE PROVIDED ON AN "AS IS" BASIS AND ANY USE THEREOF OR RELIANCE THEREON IS AT YOUR SOLE RISK. WTC DOES NOT SCREEN, CENSOR OR VERIFY THE ACCURACY, COMPLETENESS, SAFETY, LEGALITY OR USEFULNESS OF ANY CONTENT, OR WHETHER CONTENT IS CURRENT AND UP-TO-DATE, AND WTC SHALL HAVE NO LIABILITY WHATSOEVER WITH RESPECT TO YOUR USE OF OR RELIANCE UPON ANY CONTENT OR FOR CONTENT BEING REMOVED OR OTHERWISE CEASING TO BE AVAILABLE. YOU ACKNOWLEDGE AND UNDERSTAND THAT USE AND/OR IMPLEMENTATION OF SOME CONTENT MAY RESULT IN PERSONAL INJURIES AND/OR DEATH AND THAT ANY CONSTRUCTION, RENOVATION OR REPAIR WORK SHOULD ONLY BE UNDERTAKEN BY COMPETENT AND QUALIFIED PERSONS. YOU FURTHER ACKNOWLEDGE AND UNDERSTAND THAT CONSTRUCTION, RENOVATION AND/OR REPAIR REQUIRES ADDITIONAL INFORMATION AND KNOWLEDGE THAN THAT PROVIDED ON THE WEBSITE AND CONTENT AND THAT YOU SHOULD NOT RELY ON CONTENT ALONE WITH RESPECT TO ANY CONSTRUCTION, RENOVATION AND/OR REPAIR WORK.
Because user authentication on the Internet is difficult, WTC cannot and does not confirm that each user is who they claim to be. Because we do not and cannot be involved in user-to-user dealings or control the behaviour of users of this Website, IN THE EVENT THAT YOU HAVE A DISPUTE WITH ONE OR MORE USERS, YOU RELEASE WTC (AND ITS SHAREHOLDERS, DIRECTORS, EMPLOYEES, OFFICERS, AGENTS AND REPRESENTATIVES, AND SUCCESSORS AND ASSIGNS) FROM ALL CLAIMS, DEMANDS AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING DIRECTLY OR INDIRECTLY OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES, including without limitation DAMAGES OR LOSS RELATED TO HARASSMENT, abuse or mental or emotional harm.
WTC is under no legal obligation to, and generally does not, control or monitor the Content provided by other users which is made available through the Website. By its very nature, other people's information may be offensive, harmful or inaccurate, and in some cases may be mislabelled or deceptively labelled. WTC DOES NOT GUARANTEE, AND MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE TRUTHFULNESS, ACCURACY, RELIABILITY, CURRENCY, VERACITY, COMPLETENESS OR USEFULNESS OF THE CONTENT OR ABOUT THE RESULTS TO BE OBTAINED USING THE CONTENT. THE USE OF THE WEBSITE, THE SERVICES AND THE CONTENT IS AT YOUR OWN RISK. Changes are periodically made to the Website, the Services and/or Content and may be made at any time.
WTC SHALL NOT BE RESPONSIBLE FOR ANY CONTRACTING OR PROCUREMENT DECISIONS, FOR WHATEVER REASON, MADE WITH RESPECT TO, IN CONJUNCTION WITH OR IN RELIANCE OF, ANY CONTENT AVAILABLE ON OR THROUGH THE WEBSITE OR OBTAINED AND/OR PROVIDED IN CONJUNCTION WITH THE SERVICES.
THE WEBSITE IS MADE AVAILABLE TO YOU ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS, WITH THE EXPRESS UNDERSTANDING THAT WTC MAY NOT MONITOR, CONTROL, OR VET USER CONTENT. AS SUCH, YOUR USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK. WTC MAKES NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE WEBSITE, ITS SAFETY OR SECURITY, OR THE WEBSITE CONTENT. ACCORDINGLY, WTC IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE WEBSITE'S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, REVIEWS (INCLUDING THEIR CONTENT, ORDER, AND DISPLAY), OR METRICS FOUND ON, USED ON, OR MADE AVAILABLE THROUGH THE WEBSITE.
WTC MAKES NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS THE BUSINESSES OR ADVERTISERS LISTED ON THE WEBSITE OR THE WEBSITE'S USERS. ACCORDINGLY, WTC IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER USER OR BUSINESS MISUSES YOUR CONTENT, IDENTITY OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE BUSINESSES OR ADVERTISERS LISTED OR FEATURED ON THE WEBSITE. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK.
WTC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE WEBSITE, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF WTC SHALL CREATE A REPRESENTATION OR WARRANTY.
YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE WEBSITE.
WTC’S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE WEBSITE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO WTC IN CONNECTION WITH THE WEBSITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) $100 CAD.
WTC DISCLAIMS LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, (v) LOSS OF INFORMATION OR DATA, or (VI) DAMAGE TO GOODWILL.
You recognize and agree that: (i) the Internet is not a secure medium, and neither the privacy of your communications, nor visits to this Website, can be guaranteed; (ii) the nature of Internet communications means that your communications may be susceptible to data corruption, unauthorized access, interception and delays.
You recognize and agree that although WTC’s security efforts are generally consistent with industry practice in Canada, your complete privacy, confidentiality and security associated with any communications between us is not yet possible over the Internet, and therefore cannot be guaranteed. As a result, WTC shall not be responsible or liable for any harm, loss or damages whatsoever, including without limitation any loss of privacy, damage to reputation or economic harm, that may result from your transmission of any personal information to us in any connection with the Website and/or any Service.
This Website contains links to third party websites that are not under the control of WTC (“Third Party Websites”). We do not control or endorse any Third Party Content. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites and/or Third Party Content is at your own risk. WTC makes no representations whatsoever about any Third Party Websites or Third Party Content. WTC is not responsible for Third Party Website, content nor any changes to Third Party Websites. The privacy policies of those sites will differ from that of this Website.
WTC does not endorse or recommend that you access any such Third Party Websites nor does it make any representation, guarantee or warranty of any sort with respect to any Third Party Websites or Third Party Content, or service, nor any third party associated to any such Third Party Websites or service. WTC shall have no liability whatsoever with respect to your access to and/or use of any such Third Party Websites, Third Party Content or service, or with respect to any dealings you may have with any such third party or any materials, services and/or information you may receive from such third parties or in conjunction with your dealings with such third parties.
We retain the right to deny access to anyone to this Website and the Services for any reason or for no reason, and without notice.
You agree that WTC, in its sole discretion, may at any time suspend your Account or suspend your access to and use of the Website and/or of any Service, and/or remove your Content, for any reason or no reason, without notice or liability to you, including without limiting the generality of the foregoing in the event it determines, in its sole discretion, that you have breached this Agreement or have otherwise acted inconsistently with the letter or spirit of this Agreement. Any reinstatement of your Account or above-mentioned privileges shall be in WTC sole discretion and subject to such conditions or additional requirements as WTC may determine in its sole discretion. We have no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.
However, WTC is under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action, or no action, in our sole discretion.
You agree to indemnify, defend, and hold WTC, its affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, "WTC”) harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Website, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Website, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. WTC reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of WTC. WTC will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
We own the WTC Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of users Content and other Website Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Website excluding your Content, user Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the WTC Content and the Website, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the WTC Content in whole or in part except as expressly authorized by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Website and the WTC Content are retained by us.
Alberta law and the applicable laws of Canada will govern these Terms, as well as any claim, cause of action or dispute that might arise between you and WTC (a “Claim”), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE EXCLUSIVE JURISDICTION , AND THE EXCLUSIVE VENUE, OF THE PROVINCIAL AND FEDERAL COURTS LOCATED WITHIN CALGARY, ALBERTA.
Any questions regarding this Membership Agreement and its Terms and Conditions, should be directed to WTC using the contact information below. If you do not fully understand, or disagree with, or cannot accept the Terms or any portion thereof, you must not use or access the Website, nor post any Content.
Who To Call Inc., 1811 4th Street SW, Suite #276, Calgary, AB T2S 1W2
BY ACCEPTING THE TERMS OF THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY ALL OF THE TERMS, CONDITIONS AND NOTICES CONTAINED IN THIS AGREEMENT JUST AS IF YOU HAD SIGNED THIS AGREEMENT.
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Find great services & win great customers in Calgary.
Reviews must be based on a personal experience with a service provider who was hired by you, and reflect accurate, reliable, truthful information. To write the review, put yourself in the position of other Who To Call members trying to pick the best business to hire. What would they like to know?
Passionate opinions are great but we ask you to focus on sharing informative reviews without comments that are offensive. Provide feedback that will help other customers and give good solid insight to businesses. We will screen out offensive or fraudulent reviews and suspend members who attempt to post them.
You cannot post a review for a company if you are an owner, own an interest in, manage, or are an employee of that company. Likewise, company owners, managers and employees are not permitted to post reviews about other companies in the same service category.
Who To Call will remove reviews found to be fraudulent or suspicious and delete the user accounts associated. That will leave just us good guys, members who are acting constructively to enhance service in Calgary.