At Next-Rain Irrigation Ltd. Calgary we focus on the maintenance and repair of underground sprinklers systems, we just do irrigation systems and we are one of Calgary's premiere service providers. We design, build, install, start up, repair, maintain and winterize or blowout underground sprinklers systems.
Irrigation Service & Repair
Irrigation Spring Start ups
Irrigation Winterizing / Fall Sprinkler Blowouts
Annual Backflow / Cross Connection Testing
Design & Build Commercial Irrigation
Residential / Acreage Installations
Fall Blow outs
BBB, Certified Irrigation Designer, Certified Irrigation Contractor, Certified Landscape Irrigation Auditor
Irrigation Association, Canadian Prairie Chapter of the Irrigation Association
Ride to Conquer Cancer, STARS
Feel like I've been robbed. We've used Next Rain Irrigation for a number of years for Spring startup and Fall blowouts and have never had a issue. A "technician" came to our home to fix two solenoid valves - he was there a total of 30 minutes - we were charged a Call Fee of $90.00 - a minimum hour of labor $110.00 and parts. None of there charges (most importantly the Call Out Fee) where ever discussed or mentioned when we booked the service. We tried to contact the owner to refund the Callout fee and he used his receptionist to relay the message that "nothing can be done" - terrible.
11 May 2016 @ 5:20pm
We were a very loyal customer of Next Rain Irrigation but I will never use their services again and will not recommend them to anyone.
I called and left a message on Sunday May 6th but didn’t hear from them so I called back Monday late in the day and got an appointment for May 28th . A couple of days later they returned my message from the weekend; told the lady that we were booked for May 28th but she couldn’t find the appointment and suggested booking a new date which was not till mid-June. I explained that I couldn’t wait that long and will look elsewhere for service. To keep our business I was booked an early morning appointment for May 14th at 7:00am. I received a call on Saturday May 12 asking to change the appointment time to 10:00am, I told them that I couldn’t stay home till 10:00. The lady was very rude and just hung up on me. I called her back to find out if they were still coming at 7:00 and was told “yes”.
Monday morning I waited at home till 8:30, they didn’t show up or call to say that they are not coming. I called their office at 8:30 and was told that they are not sure why no one showed up. Asked to speak with a manager, Deborah said that Todd was not available but she will pass the message to him to call me. Never heard from Todd either.
Called Calgary Sprinkler System and got pleasant customer service and same week appointment.
15 May 2018 @ 9:19am