Stay away from this company. The job was left unfinished and they damaged my property. The owner then said he wouldn't be following up on his own warranty policy, instead telling me he was done with this job and wouldn't be fixing his own company's errors.
Our garage needed to be picked up and moved over about one foot in order to correct a property easement issue. It was a condition on the purchase of our home, that the previous owner pay the cost for this. "The Christian Contractor/Kerry Wiebe Developments" was hired to facilitate this work.
Immediately after they claimed the work was finished, we noticed there were many issues requiring attention before the job could be considered complete. Entire sections of drywall remain damaged from the machines and tools they used and the repairs were included in the scope of work. The doors no longer function properly since the job took place. A brand new premium garbage bin was taken from the garage as they were suing it without permission and although promised, this was never returned. We also noticed that the structure was not sitting squarely on the concrete, with one entire wall overhanging and not supported by anything. There are now gaps at the bottom of the walls that you can clearly see daylight through. These gaps allow the entry of rain and snow, bugs and mice among other things causing further damage to the garage.
After promising us that these issues would be resolved within 30 days, well over a year ago now, all issues remain outstanding and unresolved today, despite my repeated phone calls, emails, and text messages. This leaves the work incomplete although they were been paid in full for over a year after signing an agreement to rectify all of the outstanding issues. This agreement, promising to address all of these issues and signed by The Christian Contractor/Kerry Wiebe Developments, has not been fulfilled despite their alleged commitment to do so.
Early communication with the company's project manager indicated that they would rectify all of the issues, but that communication quickly became one-sided, with no responses from anyone and the project manager nowhere to be found. Months of calls, voicemails and emails to the owner were met with no response. These voicemails and emails I left were all very clear with my name, my address and all of the related info regarding this job and the issues still needing to be resolved. I never did receive a call back from him despite several requests. When one of my calls finally got the owner to pick up after several months of being ignored, I was told he was "looking into it" and that it was "on his list".
It was only several weeks later that my wife and I were able to have the owner commit to a specific date and time to meet and review the issues which we had already physically shown him over a year before. Rather than show up for this meeting at all, we received a text after he was 15 minutes late, stating that he doesn't feel legally obligated to complete the work as agreed. The project manager and owner had both promised us multiple times, that this would all be covered under warranty.
The owner refuses to follow through with the completion of the job as well as to address the agreed upon list of outstanding issues afterward. I have never dealt with such an unprofessional company, let alone been scammed and taken advantage of while being treated so disrespectfully. The Christian Contractor refuses to stand by their work, instead choosing to ignore an unsatisfied customer.
15 Nov 2016 @ 4:05pm
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We can agree with the other review in terms of this company being completely inadequate and unprofessional. Although our work had taken place long ago we found the experience to be a nightmare. No call backs when issues arise, the very minimum of contact (after the sale), basically leaving it all behind and wishing for a proper outcome.
Very adept salesman but that is where the excitement stops and the problems begin
Upon checking the BBB it did show an A+ Rating and after our nightmare had ended I decided to call the BBB again before filing a complaint. I was shocked when the person at BBB began to laugh when I mentioned this company, they had over 20 complaints dating back to 2012 and indeed their member was revoked. Since then the complaints had expired just prior to me checking on them and therefore no complaints on file even tho they were never resolved .
Do yourself a favor and avoid this person/company. You will certainly regret it if you choose not to.
25 Nov 2016 @ 3:56pm
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