CDL did two carpet purchases and installs for us recently. The showroom experience was good. The sales team was knowledgeable and friendly and able to take time with us (best to let them know when you are coming so they can available and prepared),They were willing to order in multiple larger samples to help us decide.
The installers were friendly but there seemed to be only one who was knowledgeable and capable of doing the work. This made the job go slowly. Neither of them had much knowledge about the closet and furniture moving that we had paid extra to have them do. Furniture was not always reassembled or put back properly. To be fair when we mentioned this the fee for furniture movement was promptly reduced. Overall good company suffering as many Calgary businesses do in this busy market from lack of enough highly trained staff.
24 Oct 2014 @ 7:53pm
Was this review helpful? 0